Contact us

We’re open Monday to Friday from 9am to 5pm. You’ll find us at 199 Lower House Lane, Liverpool, L11 2SF

Live chat is available on Monday, Tuesday, Thursday and Friday from 9am to 5pm and on Wednesday from 9am to 3pm) 

To speak to our Solutions Team, click on the live chat icon in the bottom right-hand corner of this page.

Report a repair, pay your rent, check your rent balance and send a message to our customer service team 24/7 through My Cobalt. 

To find out more about My Cobalt and sign up, please click here. 

Call us on 0330 303 2222 to speak to our Solutions Team or to report an emergency repair or Anti Social Behaviour out of hours.